Support Worker NDIS: Can You Choose a Friend in Melbourne?

Have you ever thought, “It’d be so much easier if my friend could just be my support worker”? You’re not alone. Many NDIS participants feel more comfortable receiving care from someone they already know and trust. And in a city like Melbourne, with so many providers and choices, it can be hard to know what’s actually allowed.

If you’re wondering whether a friend can become your paid support worker NDIS funding, this guide is for you. We’ll explain the rules, explore what to consider, and help you understand when it might make sense, and when it might be better to look at other trusted options.

 

Support Worker NDIS – Can a Friend or Family Member Be Paid to Help You?

Under the NDIS, you have the right to choose who supports you. That’s part of the scheme’s promise to give you more control over your care. But when it comes to paying friends or family, things can get a little complicated.

As at 30 June 2025, data shows there were over 700,000 active participants in the National Disability Insurance Scheme (NDIS).

Some participants assume they can hire anyone they trust. But the NDIS has clear guidelines on what’s allowed. Paying someone close to you is sometimes possible, but usually only in exceptional cases and with approval from the NDIA.

What the NDIS Rules Say About Friends as Paid Support Workers

The NDIS typically sees family and close friends as informal supports, people who help out of love or obligation, not as part of a paid service. But if there’s no suitable provider available, or your needs are very specific, the NDIA might approve a friend or family member to be paid using your plan.

Here are a few conditions:

• It must be in your best interest
• The friend must provide the support reliably and safely
• No one else can reasonably deliver that support

So yes, it’s possible, but it’s not guaranteed. That’s why having professional guidance matters.

 

Support Coordination Services – How They Help You Understand the Rules

Not sure if your plan allows it? This is where support coordination services come in.

A Support Coordinator helps you understand every part of your plan, including what your funding covers, how to stay compliant, and what’s in your best interest long term. Instead of spending hours Googling, you’ll have someone by your side who gets the system and cares about your wellbeing.

Why Talking to a Support Coordinator Saves You Time and Stress

Many participants (like Finn in Dandenong) feel overwhelmed by the paperwork and don’t want to make mistakes. A Support Coordinator takes that pressure off.

They:

• Read your plan with you and explain the fine print
• Help you ask for NDIA approval if needed
• Give you clear advice about safer, approved options

Confused by your plan? Let us simplify it. Our friendly team at Selective Support specialises in making the NDIS feel less overwhelming.

Disability Support Worker Melbourne – Finding Trusted Local Support

If hiring a friend isn’t the best option, that’s okay. Melbourne has a growing community of experienced support workers who are trained, reliable, and genuinely care.

Choosing a disability support worker in Melbourne through a trusted provider means you’ll get someone who’s not just available, but also a great fit for your goals, personality, and needs.

What to Look for in a Disability Support Worker in Melbourne

Here’s what we recommend you consider:

• Do they have experience with your disability?
• Are they respectful and easy to communicate with?
• Do they show up on time and follow through?
• Are they culturally aware and inclusive?

At Selective Support, we take the time to match you with someone who understands your story, not just your plan.

How Support Coordination Services Connect You with Local Providers

Your Support Coordinator can shortlist providers near you (like Narre Warren or Berwick), organise meet-and-greets, and stay in touch to make sure things are working well.

 

Psychosocial Support Worker – When Emotional Understanding Matters Most

Sometimes, you need more than practical help. You need someone who understands your mental health, routines, and emotional wellbeing. That’s where a psychosocial support worker can be life-changing.

These professionals help you:

• Manage anxiety and stress
• Build routines and confidence
• Work towards meaningful goals (like joining a group or reconnecting with your community)

How Psychosocial Support Builds Confidence and Routine

Let’s take Finn as an example. He used to feel anxious making appointments or trying something new. But with the right psychosocial support, he’s now part of an art group, checks in with his coach weekly, and feels more in control.

At Selective Support, our psychosocial recovery coaches work one-on-one with participants to build a plan that supports both mental wellbeing and life goals.

If you’re feeling stuck or unsure where to start, we’re here to walk with you, step by step.

 

Choosing the Right Support Worker NDIS Option for You

So, can a friend be your support worker? Maybe. But more importantly, you deserve support that makes you feel safe, respected, and confident.

Choosing a trusted provider or seeking help from experienced support coordination services can open more doors, connect you with better-fit options, and make sure your funding is used in the best way possible.

You Deserve Support That Feels Right for You

You don’t have to figure everything out on your own because the right support helps you feel seen, safe, and heard. Whether you want to hire a friend, meet a trusted local professional, or just need help making sense of your NDIS plan, Selective Support is here for you with guidance that’s personal, practical, and focused on your goals.

Let’s take the next step together and talk about how to get the support you truly deserve.

 

More Answers About Choosing a Support Worker Under the NDIS

1. Can I choose a support worker who isn’t NDIS registered?

Yes, if you self-manage or plan-manage your NDIS funding, you can choose non-registered providers. However, if your funding is NDIA-managed, you must use NDIS-registered providers only.

2. What qualifications should an NDIS support worker have?

There’s no set qualification required for all NDIS support workers, but many have certificates in disability or community services. More importantly, they should have relevant experience, an NDIS Worker Screening Check, and a person-first approach.

3. Can I change my support worker if I’m not happy?

Absolutely. You have the right to change support workers or providers at any time if things don’t feel right. A Support Coordinator can help you find someone better suited to your needs.